Privacy Policy

We collect information that you voluntarily provide when submitting a contact form on our website. This may include:

Your name
Your email address
Your phone number
A brief message or inquiry

 

We do not collect sensitive clinical or medical information through our website contact forms. Any clinical information is collected separately through our secure intake and patient management processes.

 

How We Use Your Information
Information submitted through our contact form is used solely to respond to your inquiry and provide information about our services. We do not use your contact information for marketing purposes without your consent.

 

Children's Privacy
Because we serve children and families, we take the privacy of minors especially seriously. Our website contact forms are intended to be completed by a parent or legal guardian on behalf of a minor child. We do not knowingly collect personal information directly from children under the age of 13 without verifiable parental consent, in compliance with the Children's Online Privacy Protection Act (COPPA).

 

Sharing of Information
We do not sell, trade, or rent your personal information to third parties. Information may be shared only in the following limited circumstances:

With trusted service providers who assist in operating our website, under strict confidentiality obligations
When required by law or to comply with a legal process
To protect the safety of our patients, staff, or the public

Data Security
We take reasonable precautions to protect the information submitted through our website. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

 

Cookies & Tracking
Our website may use basic cookies to improve your browsing experience (e.g., remembering your preferences). We do not use tracking cookies for advertising purposes. You may disable cookies through your browser settings at any time.

 

Your Rights
You have the right to request access to, correction of, or deletion of any personal information you have submitted to us through our website. To make such a request, please contact us.
📞 (423) 443-3336
 

Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

 

Contact Us
If you have any questions about this Privacy Policy, please contact:
Agape Mental Health Clinic

(423) 443-3336